The new tariffs start date was originally postponed in March 2020 with revised start date of 1st May 2021 due to uncertainty for customers affected by COVID-19 pandemic, now the CRU, DHLGH and IW have agreed a new implementation date of 1st October 2021.
The new tariffs aims to provide a simpler, fairer and more transparent system for 184,000 non-domestic customers.
A three-year transition arrangement will be put in place by Irish Water to assist customers who may be faced with a large annual bill increase. Under this arrangement any annual bill increase above €250 will be spread over three years. In addition to this, any customer facing an annual bill increase of over €750 will have the increase capped at 10% per year for the duration of the three-year transition.
Further information on the non-domestic tariff is available at:
Further information is also available online including a detailed Q&A and case studies. Customers who may be experiencing billing or payment difficulties can contact our dedicated business team on 1850 778 778.